You should get Lunch Deluxe and Lunch Weekly automatically, within one working day after signing up, if you are a new member, or after changing the address on file from your Account page if you have updated your data. (Lunch Weekly is sent every Sunday night or Monday morning.)

The Daily Deals e-mail is optional, sent every weekday evening, To receive it, click the "your account" tab on the left, and hit the "subscribe" button in the Mail section by the Daily Deals mailing.

Check with your ISP, technical department, and/or any mail filtering/blocking software you might use, and thoroughly search any bulk mail or spam folders you may have.

Make sure they are allowing mail originating from publisherslunchdaily.com, and coming from the sending address lunch@publisherslunchdaily.com (IP address: 67.201.37.165). (If you have opted for Lunch dispatch from the Marketplace server rather than from our standard mailing service, mobileStorm [see FAQ #3], the sending address is lunch@publishersmarketplace.com, and the IP address is 72.32.6.33.) Sometimes putting that sending address in your personal address book can help, too.

And please note, Lunch Deluxe is posted to PublishersMarketplace.com at the same time it is mailed, and every issue is archived there as well. Click the "lunch archive" tab on the left, or go directly to:
http://www.publishersmarketplace.com/lunch/

If you use an RSS reader (or can follow RSS feeds within your browser), you can add this feed for Publishers Lunch Deluxe:
http://www.publishersmarketplace.com/faq_deluxe.shtml

If you need some help with RSS feeds, consult our RSS help page:
http://www.publishersmarketplace.com/help_rss.html

You can e-mail us at lunch@publishersmarketplace.com and we'll check your record to make sure it's live in the mail database and correct. Sometimes if you use a mail autoreply for more than a couple of days, the system thinks your address is no longer live and stops mailing you.

To the best of our knowledge, popular web-mail services such as Yahoo and Gmail will never block our mail, but they can put it in the bulk/spam folder on any given day, even if they usually let it through.

Yahoo will let you create a "filter" in which you tell it to always put Publishers Lunch and Lunch Weekly into your inbox. Go to: Options > Management: Filters.

Gmail lets you create a "filter" that will "star" the mail (or other actions that you can specify). Go to: Settings > Filters.

Another great alternative is to try our secondary mail server, which sends Lunch Deluxe right from the dedicated PublishersMarketplace.com server instead of through the larger mobileStorm system. Since we are the only ones who mail through this server, it tends not to get blocked as much. The Marketplace server will not be disabled by autoreplies, so that may work better for you if you use autoreplies frequently.

You can try this option, and switch back and forth between our server and the mobileStorm server, at any time. Click the "your account" tab on the left, and go to the Mail section to change your sending option. It works well for hundreds of members, so please don't hesitate to give it a try. For this option, you can also add the sending address lunch@publishersmarketplace.com to your address book.

That means your ISP or company is blocking mail from our service mobileStorm (which is sending your Lunch) but not blocking mail from the PublishersMarketplace.com server (which is sending your nightly deals).

You should consult FAQ #3 for the solution.

To check the address that's on file and change it if necessary, click the "your account" tab on the left, and then use the link to "edit your contact info/e-mail address." Change the "Private E-mail" address (which is the one we use for Lunch Deluxe), then click "submit" when you are finished. It may take one business day for us to implement the change.

ALL daily and weekly issues are archived by date in the Publishers Lunch Deluxe archive. Just click the "lunch archive" tab on the left, or go directly to:
http://www.publishersmarketplace.com/lunch/
to view any issues you may have missed (and to search throughout our archive).